Shipping & Refund Info
Refunds:
There is no refunds as everything is custom made but I also offer to fix products if its from tear and wear, ie stitching, at no extra costs if under 2 weeks old. If you need to exchange it for the same item due to wrong size please send me email or message me on facebook.
Shipping:
Orders take 3 - 4 days to make and shipping can take anywhere from 2 days to a week going through Canada Post. Tracking numbers are provided with larger and more bulker orders as they have to go through parcel system.
Canada CUSTOMERS:
Small Items now ship for FREE by postal (no tracking) -- Collars, hats, bandanas, etc
Anything that is bulky; IE. harnesses, leashes, large cube hammocks and etc have to be mailed by Parcel for $14.00
OR LOCAL, PICKS UPS ARE FINE, once order is complete we can setup a date and time
FOR USA CUSTOMERS:
Please order through my etsy which setup for USD prices and taxes within your state. Thanks
All DUTIES & CUSTOM FEES are up to your responsibility to pay.
https://www.etsy.com/ca/shop/EtsyCraftDog?ref=seller-platform-mcnav
Everything is mailed by bubble mailers, not boxes unless its very large order if so shipping cost could change
Coupons
$5 off over $40 ------ Over$40
& $10 off over $80 ---- Over$80