Shipping & Refund Info
Refunds:
There is no refunds on CUSTOM MADE - - MADE TO MEASUREMENTS --- OR PERSONALIZED PRODUCTS, as these items can't be resold as they are made to your dogs/cats info. IE: Most clothing items, Porng collar covers, Service Vests, etc
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Refunds are available for items that don't fall in that category and can be resold within 7 days after delivery.
I also offer to fix products if its from tear and wear, ie stitching, at no extra costs if under 2 weeks old. If you need to exchange it for the same item due to wrong size please send me email or message me on facebook.
Shipping:
Orders take 3 - 4 days to make and shipping can take anywhere from 2 days to a week going through Sendle who hands off to other shipping carriers that are available in your area.
Shipping is available for Canadian and US customers; cost of shipping depends on your location.
Ontario - $11.00
Quebec - $12.00
Alberta, Saskatchewan and Manitoba - $14.00
NL, PE, Nova Scotia and NB - $15.00
British Columbia - $20.00
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Shipping is Tracked, no more lettermail
Everything is mailed by bubble mailers, not boxes unless its very large order if so shipping cost could change
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Most orders take about 3 - 4 days and large orders take about 5 days to make, but will contact you if it will pass the 4 day mark on your order
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Processing Times
Coupons
$5 off over $40 ------ Over$40
& $10 off over $80 ---- Over$80